Hurley Audio — Retainer Terms & Conditions

Last updated: January 12,2026

These Terms & Conditions apply to all monthly retainer services provided by Hurley Audio (“Service Provider”) to the Client.

1. Scope of Services

Hurley Audio provides ongoing audio support services on a monthly retainer basis. Services may include, but are not limited to:

Podcast editing and mastering
Audio cleanup for video content
Loudness optimization and delivery formatting
Light sound design and music integration
Audio quality consultation and workflow support

Specific services, deliverables, and monthly hour allocations are defined in the Client’s selected retainer package.

Services outside the agreed scope may be declined or billed separately.

2. Monthly Hour Allocation

Each retainer includes a maximum number of hours per month, as defined in the selected package.

Hours include all production, revisions, communication, and project management related to client work.
Unused hours do not automatically roll over, unless otherwise agreed in writing.
If work exceeds the monthly allocation, additional hours may be billed at the current overage rate or scheduled for the following month.

Hurley Audio will make reasonable efforts to notify the Client if usage is approaching the monthly limit.

3. Turnaround Times

Turnaround times vary by retainer tier and project type.

Standard turnaround: 48–72 business hours
Priority turnaround (if included): 24–48 business hours

Turnaround times assume:

Clear instructions
Timely delivery of all required files
No major scope changes mid-project

Rush or same-day requests are subject to availability and may incur additional fees.

4. Revisions

Reasonable revisions are included, provided they fall within the original scope of work.

Revisions do not include:

New creative direction after approval
Re-edits due to late content changes
Requests outside the original brief

Excessive or out-of-scope revisions may count toward monthly hours or be billed separately.

5. Client Responsibilities

The Client agrees to:

Provide all necessary files, assets, and instructions in a timely manner
Review deliverables promptly
Communicate feedback clearly and consolidated when possible

Delays caused by missing or late materials may impact delivery timelines.

6. Payment Terms

Retainer fees are billed monthly in advance
Payment is due prior to the start of each service period
Services may be paused if payment is late

All fees are non-refundable once the service period begins.

7. Term & Cancellation

Retainers operate on a month-to-month basis unless otherwise stated.

Either party may cancel with 30 days’ written notice.

The final month will be billed in full
No refunds are provided for partially used months
Work completed prior to termination will be delivered as agreed

Hurley Audio reserves the right to terminate services immediately for non-payment or abusive behavior.

8. Ownership & Usage Rights

Upon full payment:

The Client owns the final approved deliverables
Hurley Audio retains the right to showcase work for portfolio or promotional purposes unless otherwise agreed in writing

Raw project files may be retained by Hurley Audio unless explicitly included in scope.

9. Confidentiality

Both parties agree to keep confidential information private and not disclose sensitive materials shared during the course of the engagement.

10. Independent Contractor Relationship

Hurley Audio operates as an independent contractor, not an employee or partner of the Client.

This agreement does not create an employment, partnership, or joint venture relationship.

11. Limitation of Liability

Hurley Audio is not responsible for:

Platform-specific performance issues
Third-party distribution errors
Losses resulting from delayed approvals or incorrect files provided by the Client

Total liability shall not exceed the amount paid by the Client in the previous 30 days.

12. Governing Law

This agreement shall be governed by the laws of the state in which Hurley Audio is registered.

13. Agreement

By engaging Hurley Audio’s services and submitting payment, the Client acknowledges and agrees to these Terms & Conditions.